Home / Privacy

Privacy notice.

This site sets no cookies, runs no advertising trackers, and does not sell or share personal information. The only personal information it collects is what you type into the contact form. This page says exactly what happens to it.

0Cookies set
0Ad trackers
0Data sold or shared
2Service providers
Notice at collection · effective 19 August 2026

The short version.

What we collect, and why

If you fill in the contact form we collect your name, email, business name, phone number, sector, how many cameras you run, their makes and models, and whatever you write in the free-text field. We use it for one thing: to reply to you about Nexovia and, if you want one, to arrange a demo or a pilot.

Contact form · one purpose

What we do not do

We do not sell your personal information. We do not share it for cross-context behavioural advertising. We do not use it to build a profile of you, we do not run advertising pixels, and we set no cookies. There is no consent banner on this site because there is nothing to consent to.

No sale · no share · no cookies
Categories collected

Everything, itemized.

The left column is the category name used by the California Consumer Privacy Act. The right column is how long we keep it.

Identifiers
Name, email address, phone number, business name. Collected only from the contact form, only when you submit it. Used to reply to your enquiry.
24 MONTHS
Commercial info
Sector, camera count, camera makes and models. Used to work out whether Nexovia fits your setup before we waste your time on a demo.
24 MONTHS
Your message
The free-text field. Whatever you choose to write. Please do not put sensitive personal information in it — we do not need any, and we do not ask for any.
24 MONTHS
Internet activity
Aggregate page views, referrer, country, device type. From Cloudflare Web Analytics, which is cookieless and does not fingerprint or follow you between sites. We cannot identify you from it.
AGGREGATE
Technical logs
IP address, request time, user agent. Processed by Cloudflare as an inherent part of serving and protecting the site. We do not use these logs to identify visitors, and we do not combine them with contact form data.
CLOUDFLARE
Sensitive PI
None. We do not collect government identifiers, precise geolocation, financial account details, biometric data, health data, or the contents of your private communications through this website.
NOT COLLECTED
Who else sees it

Two service providers. That is the whole list.

Cloudflare
Hosting, security and analytics. The site runs on Cloudflare Pages, so Cloudflare processes the traffic that reaches it. Their analytics product is cookieless by design.
PROCESSOR
Resend
Email delivery. When you submit the contact form, its contents are sent as an email through Resend to the two Nexovia founders. Resend handles delivery and nothing else.
PROCESSOR

Both are service providers, not buyers

Under the CCPA both act as service providers: they are contractually limited to processing the data for the purpose we engaged them for, and they are not permitted to retain, use, or disclose it for anything else. Disclosing personal information to a service provider for a business purpose is not a sale and is not a share.

Civ. Code § 1798.140

Legal and safety disclosure

We may disclose information if we are legally required to — a subpoena, a court order, or a binding request from a public authority — or where it is necessary to establish or defend a legal claim.

Rare · on legal compulsion
California residents

Your rights, and how to use them.

If you live in California, the CCPA as amended by the CPRA gives you the following rights over the personal information described above. Exercising any of them costs nothing and we will never treat you differently for it.

Right to know
Ask us what personal information we hold about you, where we got it, why we have it, and who we disclosed it to. You can ask for the specific pieces, not just the categories.
FREE
Right to delete
Ask us to delete what we hold. We will, and we will tell our service providers to do the same, unless a specific legal exemption applies — in which case we will tell you which one and why.
FREE
Right to correct
Ask us to fix personal information that is inaccurate.
FREE
Opt out of sale / share
Nothing to opt out of. We do not sell personal information and we do not share it for cross-context behavioural advertising, so there is no "Do Not Sell or Share My Personal Information" mechanism on this site. If that ever changes, this notice changes first and the link appears in the footer.
N/A
Limit sensitive PI
Nothing to limit. We do not collect sensitive personal information through this website, so there is nothing whose use you would need to restrict.
N/A
Non-discrimination
We will not deny you service, charge you a different price, or give you a worse experience because you exercised a privacy right.
GUARANTEED

How to make a request

Email prabhjeev@nexoviasecuritysolution.com with "Privacy request" in the subject line and tell us which right you are exercising. Because we operate entirely online and only hold what you gave us directly, email is the single method we need.

One email · no account required

What happens next

We confirm we received it within 10 business days and respond substantively within 45 calendar days. If the request is genuinely complex we may take one further 45 days, and we will tell you before we do, with the reason.

10 days to acknowledge · 45 to answer

Verifying it is you

We will ask you to send the request from the email address you originally contacted us with, and to confirm one or two details from your enquiry. We deliberately do not ask for ID documents — collecting a passport scan to prove a deletion request is worse for your privacy than the request itself.

No ID documents requested

Authorised agents

You may use an authorised agent. We will ask for written permission signed by you, and we may still contact you directly to confirm you authorised the request.

Written authorization required
Scope

What this notice does not cover.

This page is about the website

It covers nexoviasecuritysolutions.com and the contact form on it. It does not cover video, detections, or clips captured by a Nexovia Hive installed at a customer's premises. That is a separate arrangement, governed by the contract between Nexovia and that customer. The Nexovia mobile app has its own notice:app privacy notice.

Website only

If you were recorded by a Nexovia system

The business operating the cameras is the one that decides what is recorded, who can see it, and how long it is kept — and it is the right first point of contact. If you cannot reach them, email us at prabhjeev@nexoviasecuritysolution.com and we will help you identify the operator.

Contact the site operator first
The rest

Everything else worth stating.

No. This site sets no cookies of its own, and the analytics we use is cookieless. That is why there is no cookie banner. A security company asking permission to track you would be a poor first impression, and we would rather not need to ask.

There is nothing for either signal to switch off, because we do not sell or share personal information and we run no cross-site tracking. We treat a Global Privacy Control signal as a valid opt-out request regardless, so that if our practices ever change the signal is already being respected rather than newly honoured.

Up to 24 months from your last contact with us, then we delete it. If an enquiry becomes a customer relationship, the contract governs retention from that point instead. You can ask us to delete it sooner at any time and we will.

Cloudflare serves the site from a global network, so a request may be handled by a data centre near you rather than one in the US. Contact form submissions are delivered by email to Nexovia and are read in Canada and the United States.

No. This is a business-to-business site and it is not directed at children. We do not knowingly collect personal information from anyone under 16, and we have no actual knowledge of ever having sold or shared the personal information of a minor — we do not sell or share anyone's.

The site is served over HTTPS only. The contact form accepts a fixed list of fields and discards anything else, so extra fields cannot be injected into the email we receive. Enquiries live in the founders' email accounts, which are protected by multi-factor authentication. We hold no database of visitors.

The effective date at the top changes with it. If a change materially affects what we collect or who receives it, we will say so on this page rather than quietly revising it. This notice was last updated on 19 August 2026.

Email prabhjeev@nexoviasecuritysolution.com. A real person reads it. If you are not satisfied with our response, you may lodge a complaint with the California Privacy Protection Agency or the California Attorney General.